How to maximize your visit to infinitidoll.com
1. Join Membership
At InfinitiDoll.com, only members can place an order.
The membership is 100% free. No strings attached.
Members can earn point according to the purchase amount and redeem it for next purchase.
2. How to Order
1. Find the dolls and/or accessories you want
2. Add them to the shopping cart
3. Log In
4. Enter your shipping address and choose shipping method
5. Provide payment information
6. Review your order
7. Submit your order
3. Check your order status & tracking the shipment
After log-in, click on 'My Account' to check your order status and track your shipment.
4. Payment Methods
Infiniti Doll accepts wire transfer, credit cards, and PayPal for your payment.
a. Wire Transfer
Below you may find the wire transfer information. You are responsbible for all wire transfer fees and bank charges.
|Beneficiary Bank||Korea Exchange Bank(KEB)|
|Branch Name||Guro Digital Complex Br.|
|Beneficiary Account No.||650-007239-301|
|Beneficiary Name||Myung Jin Oh|
b. Credit Cards
All credit cards transactions are securly processed by galaxia communication.
Infiniti Doll aceepts visa and master card at this time.
If you choose Paypal at the payment method, Paypal window will pop up. Log in to your account and make the payment.
5. Shipping method and delivery time
Please allow up-to 45 days for delivery after we confirm the receipt of the payment. The actual delivery time can vary depending on the items. So please check the order status from 'My Account".
Infiniti Doll ships thru fast and reliable Postal Service (EMS).
6. Cancel Order
Should you want to cancel your order, please contact Customer Service at Tel. 82-70-7664-9024 or post a message at Q&A board.
For wire transfer, the order will be automatically cancelled if we do not receive the payment in 3 days from the order date. If you cancel after the confirmation of the payment, we'll refund the full amount.
For credit card payments, we'll first try to issue refund to your credit card. However, if we are not able to do so, we'll wire transfer the amount less service fee.
|* Warning:||1. Made-to-order items cannot be cancelled.|
|2. Orders cannot be cancelled once we ship.|
|3. Layaway order cannot be cancelled after we receive the initial payment.|
|4. In case of special circumstances such as death or missing person, we'll refund the amount less 25% re-stocking fee.
7. Return & Exchange
If you received damaged or defected items, please contact us in 7 days from the receipt. You should provide us with a picture showing the damaged parts. We will either issue refund or exchange the items.
After you open the package, items without any damage or defects cannot be returned for refund or exchange.
Items with options (make-up or piercing) cannot be returned for refund or exchange.